Fehler bei der Installation

[MagicSarah]

Servus Forum,

schon seit einiger Zeit nutze ich das Make 2017 in Deutsch. Heute hatte ich dann einige Probleme und hab mich entschlossen, die vorhandene Installation zu deinstallieren und anschließend erneut installieren zu wollen.

Bei der Neuinstallation bricht er mit einer Fehlermeldung ab (siehe Anhang). Im Log steht folgendes:

Code:

The following properties have been set: Property: [AdminUser] = true {boolean} Property: [InstallMode] = HomeSite {string} Property: [ProcessorArchitecture] = AMD64 {string} Property: [VersionNT] = 6.2.0 {version} Running checks for package 'Microsoft Windows', phase BuildList Reading value 'CurrentVersion' of registry key 'HKLM\Software\Microsoft\Windows NT\CurrentVersion' Read string value '6.3' Setting value '6.3 {string}' for property 'OsCurrentVersion' Reading value 'CurrentBuildNumber' of registry key 'HKLM\Software\Microsoft\Windows NT\CurrentVersion' Read string value '16299' Setting value '16299 {string}' for property 'OsCurrentBuildNumber' The following properties have been set for package 'Microsoft Windows': Property: [OsCurrentBuildNumber] = 16299 {string} Property: [OsCurrentVersion] = 6.3 {string} Running checks for command 'SketchUpPrerequisites64\MinimumWindowsVersion' Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionNT' and value '6.1': true Result of checks for command 'SketchUpPrerequisites64\MinimumWindowsVersion' is 'Bypass' Running checks for command 'SketchUpPrerequisites64\64BitArchitecture' Result of running operator 'ValueEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': true Result of checks for command 'SketchUpPrerequisites64\64BitArchitecture' is 'Bypass' 'Microsoft Windows' RunCheck result: No Install Needed Running checks for package 'Universal CRT (Hotfix KB2999226)', phase BuildList Looking up path for special folder 'SystemFolder' Running check with folder 'C:\Windows\System32\.' and file 'ucrtbase.dll' Attempting to find file 'C:\Windows\System32\.\ucrtbase.dll' File version is '6.2.16299.125' Setting value '6.2.16299.125 {version}' for property 'UCRT' The following properties have been set for package 'Universal CRT (Hotfix KB2999226)': Property: [UCRT] = 6.2.16299.125 {version} Running checks for command 'SketchUpPrerequisites\InstallPrerequisites.exe' Result of running operator 'VersionGreaterThanOrEqualTo' on property 'UCRT' and value '0.1': true Result of checks for command 'SketchUpPrerequisites\InstallPrerequisites.exe' is 'Bypass' 'Universal CRT (Hotfix KB2999226)' RunCheck result: No Install Needed Running checks for package 'Visual C++ "14" Laufzeitbibliotheken (x64)', phase BuildList Running MsiProductCheck with ProductCode '{EF1EC6A9-17DE-3DA9-B040-686A1E8A8B04}' MsiQueryProductState returned '5' Setting value '5 {int}' for property 'VCRedistInstalled' The following properties have been set for package 'Visual C++ "14" Laufzeitbibliotheken (x64)': Property: [VCRedistInstalled] = 5 {int} Running checks for command 'vcredist_x64\vcredist_x64.exe' Result of running operator 'ValueGreaterThanEqualTo' on property 'VCRedistInstalled' and value '3': true Result of checks for command 'vcredist_x64\vcredist_x64.exe' is 'Bypass' 'Visual C++ "14" Laufzeitbibliotheken (x64)' RunCheck result: No Install Needed Running checks for package 'Microsoft .NET Framework 4.5.2 (x86 und x64)', phase BuildList Reading value 'Release' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full' Read integer value 461308 Setting value '461308 {int}' for property 'DotNet45Full_Release' Reading value 'v4' of registry key 'HKLM\SOFTWARE\Microsoft\NET Framework Setup\OS Integration' Read integer value 1 Setting value '1 {int}' for property 'DotNet45Full_OSIntegrated' The following properties have been set for package 'Microsoft .NET Framework 4.5.2 (x86 und x64)': Property: [DotNet45Full_OSIntegrated] = 1 {int} Property: [DotNet45Full_Release] = 461308 {int} Running checks for command 'DotNetFX452\NDP452-KB2901907-x86-x64-AllOS-ENU.exe' Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': true Result of checks for command 'DotNetFX452\NDP452-KB2901907-x86-x64-AllOS-ENU.exe' is 'Bypass' Running checks for command 'DotNetFX452\NDP452-KB2901907-x86-x64-AllOS-ENU.exe' Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': true Result of checks for command 'DotNetFX452\NDP452-KB2901907-x86-x64-AllOS-ENU.exe' is 'Bypass' Running checks for command 'DotNetFX452\NDP452-KB2901954-Web.exe' Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false Result of running operator 'ValueGreaterThanEqualTo' on property 'DotNet45Full_Release' and value '379893': true Result of checks for command 'DotNetFX452\NDP452-KB2901954-Web.exe' is 'Bypass' Running checks for command 'DotNetFX452\NDP452-KB2901954-Web.exe' Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false Result of running operator 'ValueGreaterThanEqualTo' on property 'DotNet45Full_Release' and value '379893': true Result of checks for command 'DotNetFX452\NDP452-KB2901954-Web.exe' is 'Bypass' 'Microsoft .NET Framework 4.5.2 (x86 und x64)' RunCheck result: No Install Needed Launching Application. Running command 'C:\Windows\SysWOW64\msiexec.exe' with arguments ' -I "C:\Users\MAGICS~1\AppData\Local\Temp\sketchup_install\SketchUp2017-x64.msi" ' ShellExecuteEx failed with error code 1223 Running command 'C:\Users\MAGICS~1\AppData\Local\Temp\sketchup_install\SketchUp2017-x64.msi' with arguments '' ShellExecuteEx failed with error code 1223 Error: Fehler bei der Installation von "C:\Users\MAGICS~1\AppData\Local\Temp\sketchup_install\SketchUp2017-x64.msi": "Der Vorgang wurde durch den Benutzer abgebrochen. "

Ich habe definitiv den Vorgang nicht abgebrochen.

Wo liegt das Problem und was kann ich machen, damit ich die Software wieder nutzen kann?

Verzweifelte Grüße,
Sarah